Improving Save-On-Foods’ supply chain through AI-based demand forecasting

A strategic opportunity assessment of Save-On-Foods identified two high-priority opportunities to improve customer service and operational efficiency: demand forecasting and scheduling of e-commerce deliveries. With the expertise of multiple service partners, Save-On-Foods will build and integrate several AI solutions to develop a demand forecasting model with the overall goal of ensuring the right products are in the right place, at the right price for their customers. Additionally, an optimization algorithm will automate scheduling of e-commerce deliveries to improve productivity and align with customer demand.

Chris Allen, Vice President Information Technology, Save-On-Foods: ”Canada’s grocery retail sector is highly competitive and Save-On-Foods is committed to delivering extra-mile service to our customers in Western Canada and the Yukon. The AI project supports our efforts to improve the supply chain and ensure we have the right products at the right time for our customer.”