2023-12-13

Improving Price Efficiency through AI-based Pricing and Costing

The Challenge

Day & Ross’ AI-based solution focuses on improving the transportation sector systems and processes used to manage the pricing and costing of shipments. The AI-driven decision support tool is being developed to help their analysts more easily segment customers, provide insights on customers with similar attributes, and build contracted customer tariffs more effectively. Further automation of the process includes an AI-based solution for spot quote generation. This will automate the creation of quoted rates allowing Day & Ross to improve the customer experience. All of these efforts will lead to increased efficiency of both internal processes as well as higher utilization of the transportation network.

Jeff Schnarr, Chief Information Officer, Day & Ross: “Adopting technology to drive efficiencies in our business and to better serve our customers is vital to our growth. Embedding AI into our business solutions is a strategic decision that increases the velocity of our business, delivers an enhanced customer experience and turns into a competitive advantage.”

Investment

$1.9M

Scale AI investment

$4.8M

Total investment

Partners

“Adopting technology to drive efficiencies in our business and to better serve our customers is vital to our growth. Embedding AI into our business solutions is a strategic decision that increases the velocity of our business, delivers an enhanced customer experience and turns into a competitive advantage.”

— Jeff Schnarr, Chief Information Officer, Day & Ross
Made possible through the
financial support of
Gouvernement du Québec
Gouvernement du Canada

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